Checklist / Useful Information
1. Handover / return
The motorhomes can be picked up from Monday to Friday between 15.00 and 17.00 and returned between 09.00 and 11.00. Other times by arrangement. A vehicle delivery is also possible, please ask for the conditions and costs.
For rental period extensions please contact us by phone.
All vehicles are handed over with a full tank and are also to be returned with a full tank. Please empty the waste water tank and the toilet cassette before returning it. The interior cleaning is done by the lessee, the exterior cleaning by the lessor.
2. Service fee
The service charge of € 139, - per vehicle per rental period - includes a detailed instruction, toilet chemistry and paper, LPG, guide books, ramps, watering can, CEE adapter, extension cable, hand brush and an exterior cleaning. Internal cleaning on request.
3. Deposit / rental price
The deposit amounts to € 1.000, - it can be reduced to € 250 by taking out an insurance (holiday protection package, see insurance conditions). The deposit payment and the rent must be made in advance by bank transfer or in cash. A deposit is required upon receipt of the reservation confirmation.
The deposit will be refunded after the rental period with the vehicle in good and undamaged condition, by bank transfer to the lessee’s account.
Additional expenses (for example cleaning costs, toilet cleaning, refuelling costs, damages, etc.) will be deducted from the deposit. As a result of a damage which results in extra costs, the lessor can settle with an estimate cost. Until the final clarification of the amount of the costs, the lessor has the right to withhold the deposit.
The rental price is calculated per night and depends on the vehicle category and the season. There are 300 km free per night (more km € 0.30), from eight nights all miles driven are free.
4. Holiday protection package / protection letter
The purchase of the protection letter for motorhomes, from € 8.90 per night, includes the following services:
- Breakdown and accident assistance
- Towing costs / Rescue
- Accommodation costs
- Travel interruption insurance
- Cancellation insurance
- Deposit insurance (reduction of the deposit from € 1000, - to € 250, -)
Further information under insurance conditions in the terms and conditions.
5. Travel countries
Allowed travel destinations:
Germany and Europe. Travel to the countries Belgium, Denmark, England, Finland, France, Ireland, Italy, Croatia, Luxembourg, Liechtenstein, Monaco, Netherlands, Norway, Austria, Portugal, San Marino, Scotland, Sweden, Slovenia, Spain, Switzerland, Vatican City and Wales are allowed.
6. Minimum Rental Period / Authorised Driver
Rental is possible in the main and mid season from seven nights and in the off-season from four nights.
The minimum age for authorised drivers is 21.
The presentation of the valid driver's license is required upon pick-up and should have been obtained at least two years ago. The motorhome may only be operated by someone who has provided us proof of being in possession of a valid driving license. Driving license class B / three are sufficient.
The lessee receives the motorhome in perfect condition. Therefore, we would like to ask you to return the motorhome as it is on the inside, see transfer protocol.
It is possible to book the interior cleaning when renting the motorhome. The service fee includes the exterior cleaning.
8. Bringing pets / smoking
Our motorhomes are non-smoking vehicles. With consideration for allergy sufferers, taking pets in the vehicles is unfortunately not possible. If this is not adhered to by the lessee, no additional cleaning and treatment costs are covered.